2018 10 - October 2018 Monthly Report

Maryland AskUsNow! Monthly Report

October 2018


By the Numbers:

  • Maryland library customers logged into chat 2077 times, +1 from October 2018.
  • Maryland librarians answered questions in 1126 chat sessions from Maryland and global customers.  
  • Maryland librarians followed up by email to customers’ chat questions 401 times.


December 2018 Liaison Meeting

Where & When

Wednesday, December 12, 2018
10:30 AM - 1:00 PM

Eldersburg Branch

Carroll County Public Library

6400 W. Hemlock Drive

Elderburg, MD 21784


AskUsNow! Website Chat Sessions By Location FY19

Using information gathered from chat transcripts and IP addresses, AskUsNow!

Staff Training Registration

Interested in attending an AskUsNow! Staff Training? Please register below.

Registration deadline for New Staff Training is 5-7 DAYS before the training date to give library staff ample time to complete the pre-class work. Anyone who does not complete the pre-class work will NOT be allowed into the f2f class.  Learn more about New Staff Training at http://askusnow.info/staff/training/newstaff.

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