Committees: 2017-2018

Standing (July 2017-June 2018)

 

Transcript Review (3-5 members)

  • Beth Cartier:  Frederick County Public Libraries
  • Lisa Hartman:  Lewis Ort Library, Frostburg State University
  • Laksamee Putnam:  Cook Library, Towson University
  • Paul Chasen:  Admin and Co-Chair

Goals:

  • Review chat transcripts and identify those demonstrating excellent chat behaviors and practices.
  • Showcase exemplary examples of service among all providers - including those without a customer evaluation – and share them with the AskUsNow! community.

 

Social Media (5+ members)

  • Karen Skirchak, Calvert Library (January 2017-Present)
  • Eden Parks, Towson University (January 2017-Present)
  • Tracey Carter, Frederick County Public Library (September 2017-Present)
  • Paul Chasen, Admin and Co-Chair

Goals:

  • Advise the Admins on creating daily content and sporadic campaigns for AskUsNow!’s Facebook and Twitter accounts.
  • Review social media analytics and revise content based on identified trends.