June 2011 Liaison Meeting
Where & When
Tuesday, June 14th, 2011
10:30am - 3pm
Carroll Community College
1601 Washington Road, Westminster, MD 21157
We will be meeting in the instruction lab (L091) on the lower level of the library. Come into the main entrance and walk down the left side of the great hall to a hallway about midway. The library is at the end of that hallway and you walk into the first floor and then use the stairs to get to the lower level. The room is to the left against the outside wall.
Parking
There is a huge parking lot and people can park anywhere to enter through the main entrance.
Agenda
Training
-
reports and statistics
- Discussion: what statistics are people reviewing? What statistics do people *wish* they had?
- decide what report you need
- the difference between “statistics” and “counts of current data”
- getting the basic data
- the offline reports
-
policy pages
- Discussion: how are policy pages kept up to date locally (tips and tricks)?
- editing
- why have a dummy library card
- who to notify about dead links, wrong info, etc
-
the follow-up process
- Discussion: how do you determine what to do with a follow-up session? How do you decide to answer versus refer?
- the shared follow-up schedule and process
-
the review process
- Discussion: how do you do transcript review?
- different ways of reviewing transcripts
- what to look for when doing review
- Quality Tip Tuesday
-
the survey: what questions should we ask?
- The survey: what we ask and how we use it
- Discussion: what should the survey ask today? (link to forums, must be logged in to view/add)
Updates
- full text transcript searching: available!
- descriptive codes: fixed and ready!
- the volunteer policy (please have read the draft before the meeting)
- around the table
Lunch
Due to timing and location, please plan to eat lunch on campus. You may bring your own, or buy from the cafeteria. Check out their menu; weekly specials are linked at the top of the page.