Brand Language Committee
Duration: July-October 2015
Minutes and Proposal:
July 2015: http://askusnow.info/staff/committees/brandlanguage/july2015minutes
August 2015: http://askusnow.info/staff/committees/brandlanguage/august2015minutes
October 2015: The committee met to develop a Brand Language Proposal.
Proposal: http://askusnow.info/staff/committees/brandlanguage/proposal
Members:
- Erika Harris, Community College of Baltimore County
- Susan Pluhar, Enoch Pratt Free Library & State Library Resource Center
- Catherine McGuire, Maryland State Law Library
Purpose of Maryland AskUsNow!: AskUsNow! is the statewide interactive information service available 24 hours a day, 7 days a week that uses the expertise of librarians to provide answers to questions, research guidance, and help navigating the internet. AskUsNow! is a cooperative service of Maryland libraries and available for any resident or student of Maryland.
Goals:
- Create a recommended list of 3-5 phrases (i.e. brand language) that consistently matches the purpose of AskUsNow!.
- Post the recommended list on the Inner Harbor and Listserv.
- Implement the use of the phrases at the AskUsNow! partner libraries.
List
- Need Help? Chat Live with a Librarian! Just type your message below.
- Live Chat Help Now!
- Need Help?
- Email Us
- Call ###-###-####
- Chat with a Librarian!
- If you have questions, we have answers. <<Maryland AskUsNow!>> is a 24-hour service offered to our library patrons where you can get LIVE help from a librarian who can sort through the massive amounts of information available to give you a quick and correct answer! Give it a try!
- Get Answers!
- Chat with a Librarian
- Chat Available
- Featured Librarian: Ask-a-Librarian
- Ask questions and get help in finding information
- Chat with a Librarian: AskUsNow!
- Free advice on books to borrow: Chat Online Now: Ask A Librarian
- Chat 24/7 with a Live Librarian
- Get help from a librarian 24/7
- Get help from a librarian - any time! PLEASE NOTE: You may be chatting with a librarian from another county or state who can't access your personal library account.
- Want to chat with a librarian? Type in your question and click Send.
- Get answers from a person, not a machine.
How do we get this list narrowed down to 5 choices? Are there choices not on this list that should be there?
Attachment | Size |
---|---|
Minutes_July2015_AUN_BrandLanguageComm.docx | 35.39 KB |
Minutes_August2015_AUN_BrandLanguageComm.docx | 16.12 KB |
Proposal_BrandLanguage_AUN.docx | 16.7 KB |