2018/2019 Maryland AskUsNow! Chat Librarian Field Study or Internship

What is Maryland AskUsNow!?

Maryland AskUsNow! (AskUsNow!), www.askusnow.info, is a free, 24 hours a day/7 days a week, online library chat reference and information service.  AskUsNow! staffs approximately 200 chat hours/week, and has trained over 600 library staff and volunteers to provide the service since 2003.

Under the supervision of the Statewide Coordinator of Maryland AskUsNow!, interns experience the following opportunities:

AskUsNow! Toolkit and Lesson Plan for K-12/Homeschool and College/University Educators and Students

For the 2018-2019 school year, we have 1) updated the AskUsNow! toolkits, and 2) created an AskUsNow! Lesson Plan.  

 

Toolkit

The toolkit helps educators introduce their students to AskUsNow! and prepare students to access and use the service effectively for their research projects at any hour of the day.

The toolkit is six pages and includes information about:

May I Ask for a Customer's Library Card Number and PIN/Password During Chat?

Yes!  Whether it is an account, library policy, student assignment, or any other type of in-depth, research question; you may ask for this information if this will assist in providing great service to the customer. 

This answer is provided by QuestionPoint in their Policies and Procedures section on Patron Privacy:  http://wiki.questionpoint.org/w/page/13839422/247-Policies#46Patronprivacy.

 

 

National History Day Resources

2019 National History Day Theme:  Triumph and Tragedy in History

 

National History Day Theme Book

Statewide, AUN NHD FAQs

Three points to keep in mind about this year's National History Day competition: 

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