scripts

Statewide (Shared) Scripts

Have any suggestions on improving the current scripts.  Or creating new ones?  Please contact Paul (pchasen@prattlibrary.org).  Thanks!

In QuestionPoint chat, we have two types ("scripts" and "URL scripts") and three levels of each (individual, institutional, and shared) available to our librarians.  "Shared Scripts" are "Statewide Scripts."

Our Current Statewide Scripts

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01_Welcome_AskUsNow!

Welcome to Maryland AskUsNow! I'm reading over your question and will be with you in just a moment.

01_Welcome_Cooperative

Freshening up Your Scripts

Initially, your personal scripts may have been set up by you as a new provider. If you find you haven't done much work on them after that, you're not alone! It may be time to revisit your scripts and see if they need a little spring cleaning.  You may want to update the language or re-organize them.

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