How Do I Know if a Customer is Mine?

Unsure of which library a customer "belongs" to? Are you not sure where to refer them? If so, this guide is for you.

Responding to a Customer Response in Followup

You've clicked on a question from one of your Question Lists to write back to the customer, but you have no function buttons. What to do? This guide will help.

I Want to Change How I Am Alerted to New Customers

This will help you change your customer alert settings in Flash Chat.

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