Students' In-Depth, Research Questions: Tips for Helping Them Out

A topic that has been revisited over the AskUsNow! years, here is working list of the best ways to help out students at any grade level with their in-depth, research questions.  These tips have been provided by chat providers and customers in survey and email feedback:

AskUsNow! Toolkit and Lesson Plan for K-12/Homeschool and College/University Educators and Students

For the 2018-2019 school year, we have 1) updated the AskUsNow! toolkits, and 2) created an AskUsNow! Lesson Plan.  



The toolkit helps educators introduce their students to AskUsNow! and prepare students to access and use the service effectively for their research projects at any hour of the day.

The toolkit is six pages and includes information about:

Student Assignment Toolkit Update

What is Maryland AskUsNow!?

New Student Assignment Toolkit Draft

During the December 2015 Liaison Meeting, we discussed changes in the class visit toolkit's, reworded as "student assignment toolkit," size and structure. We're pleased to share our first draft. We hope these changes will further assist you in marketing AskUsNow! during your school visits. 

Please contact Paul and Becca with any feedback by no later than Monday, 2/29/16.  This is a rough draft: the finished product will include pleasing graphics and additional contact information.

How Do I Chat with an Online Librarian about My National History Day Project on Maryland AskUsNow!?

Please share and use for your local marketing purposes.

Thank you to the Maryland Humanities Council for the opportunity to guest blog!

Published on 12/23/15 at


by Paul Chasen, Statewide Coordinator of Maryland AskUsNow! (AskUsNow!)

WYPR Podcast: 24/7 Library: Maryland AskUsNow!

Originally published on 1/22/15

Please share and use for your local marketing purposes.

AskUsNow! Back-Up Chat Provider List

Several AskUsNow! customers on chat at one time?  Please email the back-up chat providers with the subject line, "Back-Up Chat Providers Needed on AskUsNow!. is on chat.  EOM.  [Name of the Customers' Location, if applicable]"  For instance, if several students from the Washington County Public Schools access chat, please use the subject line, "Back-Up Chat Providers Needed on AskUsNow!.  Washington County is on chat.

National History Day Resources

2019 National History Day Theme:  Triumph and Tragedy in History


National History Day Theme Book

Statewide, AUN NHD FAQs

Three points to keep in mind about this year's National History Day competition: 

June Update: Quick and Dirty AskUsNow! Marketing

June Update:

Promoting a new database or research tool at your library?  The database or research tool announcement can include ways to contact the library to get help learning how to use it (i.e. chat, phone, email, social media).

Remind your school and department liaisons to promote AskUsNow! to summer faculty and teachers (who tend to be adjuncts and teachers who only teach during the summer), and they will relay the promotion to their students.  

School Is Wrapping Up? Time to Access Maryland AskUsNow!

Updated on 4/16/15:  The Pratt Chat Blog published School is Wrapping Up?:  Time to Access Maryland AskUsNow!.

Here is a sample email/blog post that can be used and adapted to promote AskUsNow! to students and educators before the school year/semester ends.  Best, Paul.


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