subject specialists

Special Library Partner Optimization

Updated on 3/2/17

In order to give AskUsNow!'s special library partners more visibility within Maryland, our library partners across the state can now link directly to our special library partners / subject specialists websites and email webforms where deemed appropriate for their own websites.

Our Special Library Partners are Open for Referrals!

Updated on 3/2/2017

You are one of the 200-300 librarians who actively staff Maryland AskUsNow!'s chat service. You’re part of a system that is made up of 40 partner libraries. Through your session(s), you help to cover AskUsNow! for over 200 hours a week, all from computers like yours, and all over Maryland.

Follow-Up by Email: Referring a Chat Session to a Subject Specialist

Are you a liaison or chat librarian who is trying to figure out if your library has a subject specialist who can effectively reply back to a customer's chat question?

  • Genealogy?
  • Maryland history?
  • Maryland law?
  • Engineering?
  • Meteorology?
  • Another Subject Specialty?

We may not have all of the subject expertise at our library.  I don't think there is one librarian who can state they specialize in every subject, even though we sometimes try hard to do it.

Crisis Call Refresher Training

Customers with information needs concerning a possible crisis can be daunting for Library staff, both in online and in-person environments.

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