administration

FY19: Maryland AskUsNow! Statistical Sampling

What is Statistical Sampling?

Starting in July 2018, we will be in our fourth year of the "Maryland AskUsNow! Statistical Sampling" project.  We will be collecting the following data during our chat hours from Maryland AskUsNow! and Global chat customers:  the number of chat questions that we receive in each chat session

FY18 Statistical Sampling Weeks: Statewide

Week Directional* Level 1 Level 2 Level 3 Level 4 Questions** Sessions Questions per Session
Week 1: 7/2-7/8 33 60 116 68 20 264

FY18: Maryland AskUsNow! Statistical Sampling

Starting in July 2017, we will be in our third year of the "Maryland AskUsNow! Statistical Sampling" project.  We will be collecting the following data during our chat hours from Maryland AskUsNow! and Global chat customers:  the number of chat questions that we receive in each chat session.  This is chat volume data that we can effectively collect and report at the statewide level using the READ Scale.      

New AskUsNow! Logo

Need a copy of the new AskUsNow! logo for your website?  Or to place on printed marketing materials?  Please use on of ours, available in color and black & white.

 

FY17 Statistical Sampling Weeks: Statewide

Week Directional* Level 1 Level 2 Level 3 Level 4 Questions** Sessions Questions per Session
Week 1: 7/24-7/30 46 54 122 149 90 415 205

FY17: Maryland AskUsNow! Statistical Sampling

Starting in July 2016, we will be in our second year of the "Maryland AskUsNow! Statistical Sampling" project.  We will be collecting the following data during our chat hours from Maryland AskUsNow! and Global chat customers:  the number of chat questions that we receive in each chat session.  This is chat volume data that we can effectively collect and report at the statewide level using the READ Scale.

Contact Information: Back-Up Liaisons for Full Partner Libraries

Dear Liaisons at Full Partner Libraries (i.e. provide chat and follow-up by email):

Please see http://askusnow.info/staff/contact.

In our ongoing efforts to improve communication and assure that AskUsNow! news, updates, and opportunities are sent to administration and staff who have a role in the service, please send the following contact information about a "Back-Up Liaison" by no later than Monday, 2/29/16:

AskUsNow! after Julie's Departure

Hello liaisons, service providers, and AskUsNow! champions,

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