initiative

FY19: Maryland AskUsNow! Statistical Sampling

What is Statistical Sampling?

Starting in July 2018, we will be in our fourth year of the "Maryland AskUsNow! Statistical Sampling" project.  We will be collecting the following data during our chat hours from Maryland AskUsNow! and Global chat customers:  the number of chat questions that we receive in each chat session

2018/2019 Maryland AskUsNow! Volunteer Chat Librarians

What is Maryland AskUsNow!?

Maryland AskUsNow! (AskUsNow!), www.askusnow.info, is a free, 24 hours a day/7 days a week, online library chat reference and information service.  AskUsNow! staffs over 200 chat hours/week, and has trained over 500 library staff and volunteers to provide the service since 2003.

Under the supervision of the Statewide Coordinator of Maryland AskUsNow!, volunteers experience the following opportunities:

FY18 Statistical Sampling Weeks: Statewide

Week Directional* Level 1 Level 2 Level 3 Level 4 Questions** Sessions Questions per Session
Week 1: 7/2-7/8 33 60 116 68 20 264

2018/2019 Maryland AskUsNow! Chat Librarian Field Study or Internship

What is Maryland AskUsNow!?

Maryland AskUsNow! (AskUsNow!), www.askusnow.info, is a free, 24 hours a day/7 days a week, online library chat reference and information service.  AskUsNow! staffs approximately 200 chat hours/week, and has trained over 600 library staff and volunteers to provide the service since 2003.

Under the supervision of the Statewide Coordinator of Maryland AskUsNow!, interns experience the following opportunities:

FY18: Maryland AskUsNow! Statistical Sampling

Starting in July 2017, we will be in our third year of the "Maryland AskUsNow! Statistical Sampling" project.  We will be collecting the following data during our chat hours from Maryland AskUsNow! and Global chat customers:  the number of chat questions that we receive in each chat session.  This is chat volume data that we can effectively collect and report at the statewide level using the READ Scale.      

Students' In-Depth, Research Questions: Tips for Helping Them Out

A topic that has been revisited over the AskUsNow! years, here is working list of the best ways to help out students at any grade level with their in-depth, research questions.  These tips have been provided by chat providers and customers in survey and email feedback:

AskUsNow! Toolkit and Lesson Plan for K-12/Homeschool and College/University Educators and Students

For the 2018-2019 school year, we have 1) updated the AskUsNow! toolkits, and 2) created an AskUsNow! Lesson Plan.  

 

Toolkit

The toolkit helps educators introduce their students to AskUsNow! and prepare students to access and use the service effectively for their research projects at any hour of the day.

The toolkit is six pages and includes information about:

New AskUsNow! Logo

Need a copy of the new AskUsNow! logo for your website?  Or to place on printed marketing materials?  Please use on of ours, available in color and black & white.

 

FY17 Statistical Sampling Weeks: Statewide

Week Directional* Level 1 Level 2 Level 3 Level 4 Questions** Sessions Questions per Session
Week 1: 7/24-7/30 46 54 122 149 90 415 205
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