Customer Service + Interpersonal Communication

Submitted by Julie on 6 October 2009 - 11:00pm
in

This training is designed to give AskUsNow! providers a refresher on how to communicate with customers how to provide excellent customer service via chat.

Who are the trainers?

This training is presented by Julie Strange & Cathay Crosby.

Where are the trainings?

These trainings are held f2f and last about 2.5 hours.

Are there any scheduled?

Not at the moment. We had two successful trainings at Pratt/SLRC and will schedule more as requested. In addition, an online self-paced version is in the works to be released before September.